Questions and Answers

How can I order a briefcase?

You can order a Tote Bag in the following ways:

  1. Online Store enter our website.
  2. Add the products you want to your shopping cart, you can review it at any time by clicking on the icon on the top right of your screen.
  3. To continue with the order, click on "Finish Order" Fill in all your information correctly, check that all your data is correct and complete since the success of your delivery depends on this.
  4. Select your shipment and continue with the payment method. You can make your payment in

 

  • Visa, MasterCard, American Express
  • PayPal
  • In any of the stores that Valiguetta sells, you can check that out on Instagram.
  • Or contact us in Whatsapp +52 33 3559 1033 or email us at almaqdiseno@gmail.com, and we'll send you an account, so you can make the payment.

**Do not forget to check that the shipping address is correct.

How long will it take to arrive?

  • In México, the delivery takes a maximum of 2-5 business days (excluding models on pre-order, in which case the delivery date is indicated on our website as well as on your order confirmation email).
  • For international delivery, the delivery takes a maximum of 6 to 7 business days (excluding models in pre-order, in which case the delivery date is indicated on our website as well as on your order confirmation email).

What are the shipping policies?

  • Valiguetta subcontracts the best specialized courier companies to carry out the delivery.
  • The delivery time starts from the application of the payment, which will be notified to you by email.
  • Delivery times vary according to the selected courier depending on the destination and occur at any time of the day.
  • Upon receiving your package, we recommend that you check that it does not present any defect or alteration, if so, we ask you please not to receive it, write down the comments on the courier's ticket and report it immediately.

What warranty does Valigetta Bags have?

The warranty protects for a certain time due to a manufacturing defect, existing defects at the time of purchase and sale.

What are the return policies?

You can return any item purchased for the following reasons:

  • If the item has manufacturing defects.
  • If there is a mistake in the article sent.

In the reception of erroneous or damaged merchandise, the physical change of the same will be applied only if it was reported during the first 72 hours after its delivery, to the following phone +52 33 3559 1033.

How should I take care of my briefcase?

  • Do not abuse the weight.
  • Avoid leaving it where the sun hits them and always make sure they are in dry places, the humidity could seriously damage it.
  • Clean. Run a damp cotton cloth over your bag to shake the dust off the leather.
  • In suede, you can use a spray against water so that it does not get damaged.

Do you have special prices for wholesalers or distributors?

Yes, you can access our distributor program.

  • With our program you have access to:
  • Attractive commissions
  • Discounts on products
  • Exclusive releases
  • Virtual catalog And more...

If you want to enroll in our distributor program, email us to almaqdiseno@gmail.com